An eSIM allows you to use mobile data while travelling without relying on public Wi-Fi. You can use your data connection for maps, ride-hailing, travel apps, browsing the internet, and other online services.
After purchasing your RoaminRabbit eSIM, follow our installation and activation guide for complete step-by-step instructions.
You can install your eSIM at any time before arriving at your destination or before you plan to start using your eSIM plan.
Installation usually takes about 5–10 minutes. Please do not leave the installation page during the process to avoid any issues.
No, once an eSIM has been installed and removed, it cannot be reinstalled again.
Yes, you need internet connection to access your QR code from your account and to complete the installation process smoothly.
Yes, you could install multiple eSIMs in one device, but only one could be activated and chosen for Cellular Data.
Your eSIM would be activated when you turn the Data Roaming toggle ON. However, it would only start working and connect to the network once you are in the eSIM’s destination country.
No, as you only need to turn on the Data Roaming toggle to activate the eSIM, you could activate your eSIM before or after you have arrived at your destination country.
Yes, you can activate your eSIM before or after arriving at your destination. However, it would only start working and connect to the network once you are in the eSIM’s destination country.
Our multi-country package eSIM can be used in the countries included in the region listed on our App/Web. A single-country package eSIM can only be used in the country it was purchased for.
No, currently our eSIM can not be transferred to other devices.
Our travel eSIM does not include a phone number, so it cannot be used to make regular phone calls or send SMS messages. You can still use internet based messaging and calling apps with your eSIM data connection.
No, your local number would not be deleted when you install an eSIM.
No, if you change the Cellular Data option to your new eSIM, your local number would not be charged any roaming fees.
Yes, eSIM compatible devices support dual SIM functionality, allowing you to use a physical SIM and an eSIM at the same time.
No, since an eSIM is digital, there is no need to physically remove your local SIM card when installing or activating your eSIM.
Yes, if you are using your local SIM card in your home country, you can continue receiving SMS OTPs from your local number if you assign the Default Voice Line to your Primary number and the Cellular Data to your new eSIM.
Yes, our eSIM supports hotspot and tethering. You can check the availability in your eSIM details under 'My eSIM'.
Yes, you can turn your eSIM on or off by switching the 'Turn On This Line' toggle on your device. However, if your eSIM has already been activated and connected to a network, its validity period will continue to run even when the eSIM is turned off.
For a more complete list of supported devices, please refer to our eSIM device compatibility page.
There are no app restrictions on iOS devices. However, on Android devices, certain apps such as TikTok might or might not function properly depending on the device.
