What is RoaminRabbit?

What is an eSIM and how does it work?

An eSIM (embedded SIM) is a digital SIM built into your smartphone or compatible device, so you don't need to insert a physical SIM card. A travel eSIM lets you connect to a mobile network and use mobile data when travelling abroad. With RoaminRabbit, you can purchase an eSIM plan, install and activate it on your compatible device, and connect to a supported network at your destination.

What is the difference between an eSIM and a physical SIM card?

An eSIM is a digital SIM that is built into your device, while a physical SIM card is a removable card that you insert into your phone. A travel eSIM can be purchased and installed digitally, making it convenient for international travel without needing to buy or replace a physical SIM card when you arrive at your destination.

Where can I buy a travel eSIM?

RoaminRabbit travel eSIM is available with online purchases through our App & Website. Simply choose your destination, select a suitable eSIM plan, complete your purchase, and follow the installation instructions.

What platforms can I use to download RoaminRabbit App?

You can download RoaminRabbit through the Play Store, App Store, Desktop, and access through Mobile website.

Can I use RoaminRabbit without downloading the app?

Yes, you can use RoaminRabbit via our desktop or mobile website without downloading the app. However, we recommend downloading the app to enjoy full features, such as usage notifications and more.

How do I register for an account?

Desktop Website: Click the register button on the top right corner of the Home Page.

Mobile Website: Click the 3 stripes button on the top right corner, and click Log in/Register.

App iOS/Android: Click account on the bottom right and click the Log in / Register button.

How can I update my account's information?

Desktop Website: Click profile account button on the upper right and click the account settings.

Mobile Website: Click the profile account button on the upper right besides the search button and click your account.

iOS/Android: Click on the account button on the bottom right and click on your profile.

Can I use the same account on the website and the app?

Yes, you can use the same account across both the app and the website.

How to delete my account?

Desktop Website: Click Account button on the upper right and click on the Account Settings, scroll down and press the Delete Account button.

Mobile Website: Click the Account button on the upper right besides the search button and click your account, scroll down and press the Delete Account button.

iOS/Android: Click on the account button on the bottom right and click on your account, scroll down and press the Delete Account button.